Winter Shipping Information:
YES, we ship year round!
We offer a 7-day guarantee on your plants, just like any other time of the year! You’re covered this winter, but only under strict and narrow guidelines.
Shipping tropical plants in cold weather can be risky and we ask that you help us get your packages warm and safe to you.
If your temperatures are extreme (your day time temperatures are consistently freezing and colder) then please consider ordering in spring/summer only.
Please continue reading for our terms and conditions and winter shipping tips!
-We will not accept carrier notes to “leave package outside” during the cold months unless you live in a warm climate. This is to prevent packages being left outside in the cold/snow. Keep in mind that some orders may come with signature confirmation and someone will need to be home to sign for the package.
-We ship at buyers own risk to Canada year round. No refunds or replacements will be considered.
Fedex also offers pick-up. Many Walgreens and Rite Aid’s work with Fedex and allow you to pick up at their stores! Many convenient locations available.
This way we know the packages are sitting in a warm room once they arrive and are not left outside your house in the snow and not traveling around in a cold truck all day until it gets to your house.