Shipping Lead Time

SHIPPING DAYS
-We ask that you allow us 10-14 working days for your plants to be shipped. Although, often times, items ship much faster than this if weather permits.

-We cannot hold orders for more than two weeks; please only order when you and your weather are ready to receive the plants or your order may be canceled.

-If you need to receive an order by a certain day, please let us know immediately so that we can plan an appropriate shipping day.

-We are shipping USPS packages Mondays through Wednesdays only. Occasionally we will ship on a Saturday.
We ship UPS packages on Monday-Wednesday only.
We ship at the beginning of the week to ensure delivery that week without a weekend hold at the post office/ups.

-We try to leave the furthest destinations (west coast) for Mondays and Tuesdays only.
It is common for FL and surrounding states to be shipped on a Wednesday.

-If you need a Monday shipping day, please let us know when you are placing your order.

-We provide tracking numbers for all orders via e-mail. Often times, these e-mails will end up in your spam folder. Please be sure to check this folder and please contact us if you still did not receive this e-mail.

USPS PRIORITY MAIL
Normally USPS Priority Mail is a safe way for live plants to be shipped because it usually takes 1-3 days for packages to arrive. This is NOT a guaranteed 1-3 day service according to the post office, but it is unusual for it to take much longer than that. We do not provide refunds on postage that takes longer than 3 days to arrive.

*****We cannot be held responsible for packages that are lost or stolen when your tracking number determines that the package was delivered. This is beyond our control, please contact the carrier directly.

Please choose a different shipping method if you have experienced issues with the post office service.

UPS
UPS is the best option we are offering at this time. Packages are guaranteed to be delivered in 1-3 days depending on location. We recommend this reliable method for live plants.

*****We cannot be held responsible for packages that are lost or stolen when your tracking number determines that the package was delivered. This is beyond our control, please contact the carrier directly.

If you have any questions or concerns on how long a carrier will take to deliver to you, please contact us with your zip code.

Faster shipping methods are also available, although are quite pricey.
We offer:
-USPS express mail which is guaranteed to arrive in 1-2 days depending on location. Keep in mind that we have specific shipping days.
-UPS 2days and UPS overnight

***USPS priority mail tends to delay packages near holidays and the whole month of December. Please choose other methods at this time.