Shipping Lead Time

SHIPPING DAYS
-We ask that you allow us 10-14 working days for your plants to be shipped. Although, often times, items ship much faster than this if weather permitting.

-We cannot hold orders for more than two weeks; please only order when you and your weather are ready to receive the plants or your order may be canceled.

-If you need to receive an order by a certain day, please let us know immediately so that we can plan an appropriate shipping day.

-We are shipping USPS packages on Tuesdays and Wednesdays only. Occasionally we will ship on a Monday or Saturday.
We ship Fedex packages on Monday-Wednesday only.
We ship at the beginning of the week to ensure delivery that week without a weekend hold at the post office/fedex.

-We try to leave the furthest destinations (west coast) for Mondays and Tuesdays only.
It is common for FL and surrounding states to be shipped on a Wednesday.

-If you need a Monday shipping day, please let us know when you are placing your order.

-We provide tracking numbers for all orders via e-mail. Often times, these e-mails will end up in your spam folder. Please be sure to check this folder and please contact us if you still did not receive this e-mail.

USPS PRIORITY MAIL
Normally USPS Priority Mail is a safe way for live plants to be shipped and is our most popular option because it usually takes 1-3 days for packages to arrive. This is NOT a guaranteed 1-3 day service according to the post office, but it is unusual for it to take longer than that. We do not provide refunds on postage that takes longer than 3 days to arrive.

*****We cannot be held responsible for packages that are lost or stolen when your tracking number determines that the package was delivered. This is beyond our control, please contact the carrier directly.

Please choose a different shipping method if you have experienced issues with the post office service.

FEDEX GROUND
Fedex ground is usually cheaper than USPS Priority Mail for heavy boxes, but it can take longer to deliver and the plants travel by truck from our nursery in FL to you. Keep in mind that plants traveling by truck can be exposed to hot and cold temperatures.

It can take anywhere from 1-7 days to arrive to you depending on where you live.
Fedex delivers to most Florida cities in just 1 day! Keep in mind, we have specific shipping days.
If you live in a west coast state, it will take 4-7 days to arrive.
Be aware when choosing your shipping method that it can be risky for a plant to be stuck in a box for a long period of time. We cannot be held responsible for damaged plants due to being confined in a box for a long period of time. Refunds/Replacements will be considered on a case by case basis if you received damaged plants due to long transit time.

*****We cannot be held responsible for packages that are lost or stolen when your tracking number determines that the package was delivered. This is beyond our control, please contact the carrier directly.

Click Map to enlarge...

Normally 3 days or less is best and recommended for shipping live plants.

If you have any questions or concerns on how long a carrier will take to deliver to you, please contact us with your zip code.
We may contact you with any concerns on the shipping time, but understand that it is your responsibility to choose which shipping method is right for you.

Faster shipping methods are also available, although are quite pricey.
We offer:
-USPS express mail which is guaranteed to arrive in 1-2 days depending on location. Keep in mind that we have specific shipping days.
-Fedex express saver = 3 days
-Fedex overnight

***USPS priority mail tends to delay packages near holidays and the whole month of December. Please choose other methods at this time.